Appendices

CREDITS

What is CiviCRM?

Modifications:
Stoob - Stuart G 2012
brylie - Brylie Oxley 2012
jchester - JoAnne Chester 2013
michaellogue - Michael Logue 2013
michaelmcandrew - Michael McAndrew 2013, 2012
davidshq - Dave Mackey 2013
adam - adam hyde 2011


Real world examples

Modifications:
tonyguzman4 - Tony Guzman 2012
Katymoon - Katy Jockelson 2011
davidshq - Dave Mackey 2012
AbrilRocabert - Abril Rocabert 2012

Components

Modifications:
michaelmcandrew - Michael McAndrew 2013
jchester - JoAnne Chester 2013
phillipclarke29 - Philip Clarke 2013

Extensions

Modifications:
jchester - JoAnne Chester 2013

Who is CiviCRM?

Modifications:
Katymoon - Katy Jockelson 2011
brylie - Brylie Oxley 2012
adam - adam hyde 2011

Is CiviCRM for you?

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2012
kasiawaka - Kasia Wakarecy 2012
adam - adam hyde 2011

Identifying your needs

Modifications:
reperry - Robyn Perry 2011
jehanley - Jane Hanley 2012
AbrilRocabert - Abril Rocabert 2012
kasiawaka - Kasia Wakarecy 2012
adam - adam hyde 2011
Katymoon - Katy Jockelson 2011

Test it out

Modifications:
brylie - Brylie Oxley 2012
kasiawaka - Kasia Wakarecy 2012

Hosting

Modifications:
Simon_West - Simon West 2012
brylie - Brylie Oxley 2012

Transitioning to CiviCRM

Modifications:
Katymoon - Katy Jockelson 2011
reperry - Robyn Perry 2011
Stoob - Stuart G 2012
davidshq - Dave Mackey 2012
adam - adam hyde 2011

Installation and basic set-up

Modifications:
reperry - Robyn Perry 2012
michaelmcandrew - Michael McAndrew 2011, 2013
jchester - JoAnne Chester 2013
phillipclarke29 - Philip Clarke 2013
DavidGreenberg - David Greenberg 2012
techczech - Dominik Lukes 2011
adam - adam hyde 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011

Scheduled jobs

Modifications:
DavidGreenberg - David Greenberg 2012
jbertolacci - Jason Bertolacci 2013
Stoob - Stuart G 2012
michaelmcandrew - Michael McAndrew 2012
slovak - Peter Petrik 2013

Customizing the user interface

Modifications:
DavidGreenberg - David Greenberg 2012
jchester - JoAnne Chester 2013
leesajay - Lisa Jervis 2012

Permissions and access control

Modifications:
michaelmcandrew - Michael McAndrew 2013
Simon_West - Simon West 2012
brylie - Brylie Oxley 2012

Security

Modifications:
Katymoon - Katy Jockelson 2011
Simon_West - Simon West 2012
michaelmcandrew - Michael McAndrew 2012
davidshq - Dave Mackey 2012
adam - adam hyde 2011

Email system configuration

Modifications:
michaelmcandrew - Michael McAndrew 2013
jchester - JoAnne Chester 2013
cborgia - Chris Borgia 2012
marcel - Marcel Clausen 2012
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
slovak - Peter Petrik 2013
techczech - Dominik Lukes 2011
Katymoon - Katy Jockelson 2011

Logging

Modifications:
michaelmcandrew - Michael McAndrew 2013, 2011
jchester - JoAnne Chester 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011

Menu, dashboard and dashlets

Modifications:
reperry - Robyn Perry 2012, 2011
Katymoon - Katy Jockelson 2011
jchester - JoAnne Chester 2013

Keyboard shortcuts

Modifications:
michaelmcandrew - Michael McAndrew 2012
leesajay - Lisa Jervis 2012

Searching

Modifications:
reperry - Robyn Perry 2011, 2012
michaelmcandrew - Michael McAndrew 2013, 2011
jchester - JoAnne Chester 2013
phillipclarke29 - Philip Clarke 2013
colemanw - Coleman Watts 2013
DavidGreenberg - David Greenberg 2012
adam - adam hyde 2011
helen - helen varley jamieson 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011
gibsonoliver - oliver gibson 2012

Undelete

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2013

Overview

Modifications:
reperry - Robyn Perry 2011
jehanley - Jane Hanley 2012
davem - Dave Moreton 2011
kasiawaka - Kasia Wakarecy 2012
kellieateff - Kellie Brownell 2012
adam - adam hyde 2011
Katymoon - Katy Jockelson 2011

Mapping your data

Modifications:
michaelmcandrew - Michael McAndrew 2012
jchester - JoAnne Chester 2013
phillipclarke29 - Philip Clarke 2013
kasiawaka - Kasia Wakarecy 2012
kellieateff - Kellie Brownell 2012
DavidGreenberg - David Greenberg 2012
brylie - Brylie Oxley 2012

Contacts

Modifications:
KatyJ - Katy Jockelson 2012
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2013
jchester - JoAnne Chester 2013
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
davidshq - Dave Mackey 2012
adam - adam hyde 2011
LindseyM - Lindsey Mansfield 2012
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011

Groups and tags

Modifications:
reperry - Robyn Perry 2012, 2011
michaelmcandrew - Michael McAndrew 2012, 2013, 2011
adam - adam hyde 2011
LindseyM - Lindsey Mansfield 2012
Katymoon - Katy Jockelson 2011
waldir - Waldir Pimenta 2011
avaguilar - Alice Aguilar 2012

Smart groups

Modifications:
booki - adam or aco 2011
michaelmcandrew - Michael McAndrew 2013
jchester - JoAnne Chester 2013
phillipclarke29 - Philip Clarke 2013

Activities

Modifications:
michaelmcandrew - Michael McAndrew 2012, 2011, 2013
KatyJ - Katy Jockelson 2012
davem - Dave Moreton 2011
DavidGreenberg - David Greenberg 2012
Katymoon - Katy Jockelson 2011

Relationships

Modifications:
reperry - Robyn Perry 2011
DavidGreenberg - David Greenberg 2012
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011, 2013
adam - adam hyde 2011

Custom fields

Modifications:
reperry - Robyn Perry 2011
DavidEsrati - David Esrati 2013
jbertolacci - Jason Bertolacci 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
Simon_West - Simon West 2012

Profiles

Modifications:
Stoob - Stuart G 2013
michaelmcandrew - Michael McAndrew 2012, 2013
jchester - JoAnne Chester 2013
JoeMurray - Joe Murray 2013
jbertolacci - Jason Bertolacci 2013
brylie - Brylie Oxley 2012
Simon_West - Simon West 2012
leesajay - Lisa Jervis 2012
gibsonoliver - oliver gibson 2013

Importing data

Modifications:
reperry - Robyn Perry 2012
michaelmcandrew - Michael McAndrew 2011
kasiawaka - Kasia Wakarecy 2012
slovak - Peter Petrik 2013
adam - adam hyde 2011
Katymoon - Katy Jockelson 2011

Exporting data

Modifications:
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
helen - helen varley jamieson 2011

Deduping and merging

Modifications:
reperry - Robyn Perry 2012
michaelmcandrew - Michael McAndrew 2011
jamienovick - Jamie Novick 2013
slovak - Peter Petrik 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011

Tokens and mail merge

Modifications:
michaelmcandrew - Michael McAndrew 2012
DavidGreenberg - David Greenberg 2012
techczech - Dominik Lukes 2011
adam - adam hyde 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

Postal mail communications

Modifications:
DavidGreenberg - David Greenberg 2012
michaelmcandrew - Michael McAndrew 2012

Automating tasks

Modifications:
kellieateff - Kellie Brownell 2012
michaelmcandrew - Michael McAndrew 2012
kasiawaka - Kasia Wakarecy 2012
jbertolacci - Jason Bertolacci 2013

What is CiviContribute?

Modifications:
reperry - Robyn Perry 2011
booki - adam or aco 2011
DavidGreenberg - David Greenberg 2012
davidshq - Dave Mackey 2012
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011, 2012

What you need to know

Modifications:
reperry - Robyn Perry 2011
trish - TBA 2012
davem - Dave Moreton 2011
michaelmcandrew - Michael McAndrew 2013
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2012

Set-up

Modifications:
avaguilar - Alice Aguilar 2012
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
helen - helen varley jamieson 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011

Everyday tasks

Modifications:
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2012
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
Simon_West - Simon West 2012

Pledges

Modifications:
reperry - Robyn Perry 2011
Stoob - Stuart G 2012
davem - Dave Moreton 2011
adam - adam hyde 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011

Soft credits

Modifications:
michaelmcandrew - Michael McAndrew 2013
jchester - JoAnne Chester 2013
adam - adam hyde 2011

Personal Campaign Pages

Modifications:
Simon_West - Simon West 2012
DavidGreenberg - David Greenberg 2013
Stoob - Stuart G 2012

Reports and analysis

Modifications:
Abril - Abril Rocabert 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011

Accounting Integration

Modifications:
ehbk - Eliet Henderson 2013
jehanley - Jane Hanley 2013

Payment processors

Modifications:
reperry - Robyn Perry 2012, 2011
michaelmcandrew - Michael McAndrew 2012
davem - Dave Moreton 2011
JoeMurray - Joe Murray 2013
DavidGreenberg - David Greenberg 2012
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011

What is CiviPledge?

Modifications:
Simon_West - Simon West 2012
Stoob - Stuart G 2012

What you need to know

Modifications:
jbertolacci - Jason Bertolacci 2013
Simon_West - Simon West 2012
DavidGreenberg - David Greenberg 2012
Stoob - Stuart G 2012

Everyday tasks

Modifications:
Simon_West - Simon West 2012
Stoob - Stuart G 2012

WHAT IS CIVICRM?

Modifications:

REAL WORLD EXAMPLES

Modifications:

WHO IS CIVICRM?

Modifications:

What is CiviEvent?

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
leesajay - Lisa Jervis 2012
helen - helen varley jamieson 2011

ABOUT THIS BOOK

Modifications:
DavidGreenberg - David Greenberg 2011

What you need to know

Modifications:
reperry - Robyn Perry 2011
jbertolacci - Jason Bertolacci 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

Set-up

Modifications:
reperry - Robyn Perry 2011
Stoob - Stuart G 2012
jchester - JoAnne Chester 2013
colemanw - Coleman Watts 2013
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012, 2013
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
Simon_West - Simon West 2012

Creating an Event

Modifications:
colemanw - Coleman Watts 2013
jbertolacci - Jason Bertolacci 2013

IS CIVICRM FOR YOU?

Modifications:

Everyday tasks

Modifications:
reperry - Robyn Perry 2012
Abril - Abril Rocabert 2011
Stoob - Stuart G 2012
michaelmcandrew - Michael McAndrew 2012
jchester - JoAnne Chester 2013
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011

ORGANISATIONAL ANALYSIS

Modifications:

PROJECT MANAGEMENT

Modifications:

Event Badges

Modifications:
jchester - JoAnne Chester 2013

Reports and analysis

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
techczech - Dominik Lukes 2011
adam - adam hyde 2011

HOW DATA IS ORGANISED?

Modifications:

What is CiviMember?

Modifications:
michaelmcandrew - Michael McAndrew 2011
jchester - JoAnne Chester 2013
davem - Dave Moreton 2011
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
petednz - Peter Davis 2012

EXTENDING CORE DATA

Modifications:

PROFILES

Modifications:
DavidGreenberg - David Greenberg 2011

What you need to know

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2013, 2011, 2012
jchester - JoAnne Chester 2013
davem - Dave Moreton 2011
jbertolacci - Jason Bertolacci 2012
DavidGreenberg - David Greenberg 2012
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011
petednz - Peter Davis 2012

INSTALLATION

Modifications:
DavidGreenberg - David Greenberg 2011

Set-up

Modifications:
Stoob - Stuart G 2012
michaelmcandrew - Michael McAndrew 2011, 2013
jchester - JoAnne Chester 2013
Upperholme - Graham Mitchell 2011
jbertolacci - Jason Bertolacci 2013
DavidGreenberg - David Greenberg 2012
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2012, 2011

Everyday tasks

Modifications:
Abril - Abril Rocabert 2011
michaelmcandrew - Michael McAndrew 2011
jchester - JoAnne Chester 2013
DavidGreenberg - David Greenberg 2012
adam - adam hyde 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011, 2012
petednz - Peter Davis 2012

Reports and analysis

Modifications:
Abril - Abril Rocabert 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2011

MENU AND DASHBOARD

Modifications:
DavidGreenberg - David Greenberg 2011

CONTACTS

Modifications:
DavidGreenberg - David Greenberg 2011

TAGS AND GROUPS

Modifications:

What is CiviMail?

Modifications:
michaelmcandrew - Michael McAndrew 2012, 2011
ehbk - Eliet Henderson 2012
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

What you need to know

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2012, 2011
ehbk - Eliet Henderson 2012
techczech - Dominik Lukes 2011
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

SEARCHING

Modifications:
DavidGreenberg - David Greenberg 2011

Set-up

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2011
jchester - JoAnne Chester 2013
ehbk - Eliet Henderson 2012
DavidGreenberg - David Greenberg 2012
techczech - Dominik Lukes 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
Simon_West - Simon West 2012
leesajay - Lisa Jervis 2012

IMPORTING

Modifications:

DEDUPING AND MERGING

Modifications:

Everyday tasks

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2011
ehbk - Eliet Henderson 2012
DavidGreenberg - David Greenberg 2012
techczech - Dominik Lukes 2011
Simon_West - Simon West 2012
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

Reports and analysis

Modifications:
michaelmcandrew - Michael McAndrew 2011
jchester - JoAnne Chester 2013
ehbk - Eliet Henderson 2012
techczech - Dominik Lukes 2011
Katymoon - Katy Jockelson 2011
leesajay - Lisa Jervis 2012

EXPORTING

Modifications:

POSTAL MAIL

Modifications:

Scheduled reminders

Modifications:
DavidGreenberg - David Greenberg 2012
michaelmcandrew - Michael McAndrew 2012
leesajay - Lisa Jervis 2012
petednz - Peter Davis 2012

EVERYDAY TASKS

Modifications:

What is SMS?

Modifications:
Simon_West - Simon West 2012

WHAT IS CIVICONTRIBUTE?

Modifications:

Set-up

Modifications:
Simon_West - Simon West 2012

Everyday tasks

Modifications:
Simon_West - Simon West 2012

PLANNING

Modifications:

Reports and analysis

Modifications:
Simon_West - Simon West 2012

CONFIGURING

Modifications:

EVERYDAY TASKS

Modifications:

What is CiviReport?

Modifications:
Katymoon - Katy Jockelson 2011
davem - Dave Moreton 2011
adam - adam hyde 2011
helen - helen varley jamieson 2011

WHAT IS CIVIEVENT?

Modifications:

What you need to know

Modifications:
davem - Dave Moreton 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011

PLANNING

Modifications:

Set-up

Modifications:
jbertolacci - Jason Bertolacci 2013
davem - Dave Moreton 2011
adam - adam hyde 2011
Katymoon - Katy Jockelson 2011
helen - helen varley jamieson 2011

CONFIGURING

Modifications:

Everyday tasks

Modifications:
Katymoon - Katy Jockelson 2011
helen - helen varley jamieson 2011

EVERYDAY TASKS

Modifications:
DavidGreenberg - David Greenberg 2011

What is CiviCase

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2012
helen - helen varley jamieson 2011

WHAT IS CIVIMEMBER?

Modifications:

What you need to know

Modifications:
davem - Dave Moreton 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2013
avaguilar - Alice Aguilar 2012
helen - helen varley jamieson 2011

Set-up

Modifications:
reperry - Robyn Perry 2011
jchester - JoAnne Chester 2013
davem - Dave Moreton 2011
demeritcowboy - Dave D 2011
JoeMurray - Joe Murray 2013
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2012

PLANNING

Modifications:

Every day tasks

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
DavidGreenberg - David Greenberg 2011
demeritcowboy - Dave D 2011
helen - helen varley jamieson 2011

CONFIGURING

Modifications:

Reports and analysis

Modifications:
Abril - Abril Rocabert 2011
Katymoon - Katy Jockelson 2011
davem - Dave Moreton 2011

EVERYDAY TASKS

Modifications:

WHAT IS CIVIMAIL?

Modifications:

What is CiviCampaign?

Modifications:
reperry - Robyn Perry 2011
DavidEsrati - David Esrati 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011

What you need to know

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
DavidEsrati - David Esrati 2013
avaguilar - Alice Aguilar 2011, 2012
helen - helen varley jamieson 2011

PLANNING

Modifications:

SYSTEM CONFIGURATION

Modifications:

Set-up

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
jchester - JoAnne Chester 2013
avaguilar - Alice Aguilar 2012, 2011
helen - helen varley jamieson 2011

CONFIGURING

Modifications:

Everyday tasks

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2012, 2011
helen - helen varley jamieson 2011

Reports and analysis

Modifications:
michaelmcandrew - Michael McAndrew 2011, 2013

EVERYDAY TASKS

Modifications:

What is CiviSurvey

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
avaguilar - Alice Aguilar 2011
helen - helen varley jamieson 2011

WHAT IS CIVICASE?

Modifications:

What you need to know

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
helen - helen varley jamieson 2011
avaguilar - Alice Aguilar 2011
gibsonoliver - oliver gibson 2013

PLANNING

Modifications:

CONFIGURING

Modifications:

Set-up

Modifications:
reperry - Robyn Perry 2011
michaelmcandrew - Michael McAndrew 2013
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011, 2012
gibsonoliver - oliver gibson 2013

Everyday tasks

Modifications:
reperry - Robyn Perry 2011
DavidEsrati - David Esrati 2013
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2012, 2011
gibsonoliver - oliver gibson 2013

EVERYDAY TASKS

Modifications:

Reports and analysis

Modifications:
michaelmcandrew - Michael McAndrew 2011
Katymoon - Katy Jockelson 2011
gibsonoliver - oliver gibson 2013
avaguilar - Alice Aguilar 2011
adam - adam hyde 2011

GOTV voter tracking

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011
helen - helen varley jamieson 2011

WHAT IS CIVICAMPAIGN

Modifications:
avaguilar - Alice Aguilar 2011

CAMPAIGN PLANNING

Modifications:
michaelmcandrew - Michael McAndrew 2011

CAMPAIGN CONFIGURATION

Modifications:
michaelmcandrew - Michael McAndrew 2011

What is CiviPetition?

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
avaguilar - Alice Aguilar 2011, 2012
helen - helen varley jamieson 2011

What you need to know

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
avaguilar - Alice Aguilar 2012, 2011
helen - helen varley jamieson 2011

CAMPAIGN EVERYDAY TASKS

Modifications:
michaelmcandrew - Michael McAndrew 2011

Set-up

Modifications:
reperry - Robyn Perry 2011
Laurie - Laurie Sterling Jensen 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011, 2012

Everyday tasks

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2011, 2012
helen - helen varley jamieson 2011

WHAT IS CIVIENGAGE?

Modifications:

Reports and analysis

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2012

PLANNING

Modifications:

INSTALLING

Modifications:

What is CiviEngage

Modifications:
reperry - Robyn Perry 2011
DavidEsrati - David Esrati 2013
adam - adam hyde 2011
helen - helen varley jamieson 2011
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011

CONFIGURING

Modifications:

EVERYDAY TASKS

Modifications:

What you need to know

Modifications:
reperry - Robyn Perry 2011
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
avaguilar - Alice Aguilar 2011
helen - helen varley jamieson 2011

Set-up

Modifications:
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
avaguilar - Alice Aguilar 2011
helen - helen varley jamieson 2011

WHAT IS CIVIREPORT?

Modifications:

Everyday tasks

Modifications:
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011, 2012
helen - helen varley jamieson 2011

PLANNING

Modifications:

Reports and analysis

Modifications:
Katymoon - Katy Jockelson 2011
avaguilar - Alice Aguilar 2011
adam - adam hyde 2011

CONFIGURING

Modifications:

EVERYDAY TASKS

Modifications:

What is CiviGrant

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
adam - adam hyde 2011
helen - helen varley jamieson 2011

What you need to know

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
helen - helen varley jamieson 2011

Set-up

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
jchester - JoAnne Chester 2013
helen - helen varley jamieson 2011

INTRODUCTION

Modifications:

TEMPLATES

Modifications:

Everyday tasks

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
helen - helen varley jamieson 2011

Reports and analysis

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
adam - adam hyde 2011

REPORTS

Modifications:

CUSTOM SEARCHES

Modifications:
theMusician - Max Bronsema 2011

API

Modifications:
JoeMurray - Joe Murray 2011

Choosing your CMS

Modifications:
michaelmcandrew - Michael McAndrew 2012, 2013
gibsonoliver - oliver gibson 2013

HOOKS

Modifications:

Integrating with Drupal

Modifications:
jbertolacci - Jason Bertolacci 2013
Stoob - Stuart G 2012
michaelmcandrew - Michael McAndrew 2012, 2013
slovak - Peter Petrik 2013
gibsonoliver - oliver gibson 2013

IMPORTS

Modifications:

Integrating with Wordpress

Modifications:
michaelmcandrew - Michael McAndrew 2012, 2013
michaellogue - Michael Logue 2013
Stoob - Stuart G 2012
DavidGreenberg - David Greenberg 2012

Integrating with Joomla

Modifications:
michaelmcandrew - Michael McAndrew 2012
DavidGreenberg - David Greenberg 2012

DEVELOPER TIPS

Modifications:

CIVICOMMUNITY

Modifications:

CiviCRM community

Modifications:
Katymoon - Katy Jockelson 2011
DavidGreenberg - David Greenberg 2012
adam - adam hyde 2011

LOCALISATION

Modifications:

Bug reporting

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2011
avaguilar - Alice Aguilar 2011
adam - adam hyde 2011

BUG REPORTING

Modifications:

Localising CiviCRM

Modifications:
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011

Contributing to this manual

Modifications:
joemcl - Joe McLaughlin 2013
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011
grantbow - Grant Bowman 2013

HOW TO CONTRIBUTE?

Modifications:

History of this book

Modifications:
Katymoon - Katy Jockelson 2011
michaelmcandrew - Michael McAndrew 2012
davidshq - Dave Mackey 2012
adam - adam hyde 2011

HISTORY OF THIS BOOK

Modifications:
DavidGreenberg - David Greenberg 2011

ABOUT FREE SOFTWARE

Modifications:

About free software

Modifications:
Katymoon - Katy Jockelson 2011
davidshq - Dave Mackey 2012

GLOSSARY

Modifications:

Glossary

Modifications:
Abril - Abril Rocabert 2011
jbertolacci - Jason Bertolacci 2013
Katymoon - Katy Jockelson 2011
davidshq - Dave Mackey 2012
helen - helen varley jamieson 2011

Credits

Modifications:
Katymoon - Katy Jockelson 2011
adam - adam hyde 2011

CREDITS

Modifications:


Cover Art (faces) by Kapor Creative: Jake Mix & Trevor Parham (Jake created the illustrations, and Trevor developed the concept of the civi logos as eyes). Cover Art is CC-BY-SA

All chapters copyright of the authors (see below). Unless otherwise stated all chapters in this manual licensed with GNU General Public License version 2

This documentation is free documentation; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This documentation is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this documentation; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.

Authors

ABOUT THIS BOOK
© Michael McAndrew 2010
Modifications:
adam hyde 2010
David Greenberg 2010
helen jamieson 2010

HOW TO CONTRIBUTE?
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Brian Shaughnessy 2009
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
Kyle Jaster 2010
Michael McAndrew 2009, 2010
Yashodha Chaku 2009

LOCALISATION
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2009, 2010
Cynthia Tarascio 2009
David Greenberg 2010
Dream Gomez 2009
Eileen McNaughton 2009
Erik Brouwer 2010
Jack Aponte 2010
Mathieu Petit-Clair 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009

BUG REPORTING
© adam hyde 2009
Modifications:
Andy Oram 2009
Cynthia Tarascio 2009
Eileen McNaughton 2009
Michael McAndrew 2009, 2010
Michal Mach 2009

INSTALLATION
© David Greenberg 2009
Modifications:
adam hyde 2009, 2010
Alice Aguilar 2010
Andy Oram 2009, 2010
Cynthia Tarascio 2009
Eileen McNaughton 2009
Kurund Jalmi 2010
Michael Gross 2009
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Tony Guzman 2009

PROFILES
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2009
Brian Shaughnessy 2009
David Greenberg 2009, 2010
Eileen McNaughton 2009
helen jamieson 2010
jay maechtlen 2009
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2009, 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Tony Guzman 2009
Yashodha Chaku 2009

CONFIGURING
© adam hyde 2010
Modifications:
David Greenberg 2010
helen jamieson 2010
Kyle Jaster 2010
Lachlan Musicman 2010
xavier dutoit 2010

PLANNING
© adam hyde 2010
Modifications:
David Greenberg 2010
helen jamieson 2010
Kyle Jaster 2010
Lachlan Musicman 2010
xavier dutoit 2010

EVERYDAY TASKS
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2010
helen jamieson 2010
Kyle Jaster 2010
Michael McAndrew 2010
xavier dutoit 2010

CIVICOMMUNITY
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Jack Aponte 2010
Michael McAndrew 2010

EXTENDING CORE DATA
© Michael McAndrew 2010
Modifications:
adam hyde 2010
Andy Oram 2010
David Greenberg 2010
Erik Hommel 2010
helen jamieson 2010
Kurund Jalmi 2010
Manuel Schmalstieg 2010
Mari Tilos 2010
xavier dutoit 2010

CONFIGURING
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Michael McAndrew 2010

PLANNING
© adam hyde 2010
Modifications:
Andy Oram 2010
Michael McAndrew 2010

EVERYDAY TASKS
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2010
helen jamieson 2010
Mari Tilos 2010
Michael McAndrew 2010

WHAT IS CIVICONTRIBUTE?
© adam hyde 2010
Modifications:
Andy Oram 2010
Kyle Jaster 2010
Michael McAndrew 2010

MENU AND DASHBOARD
© Michael McAndrew 2010
Modifications:
adam hyde 2010
helen jamieson 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2010

CONFIGURING
© Alice Aguilar 2010
Modifications:
adam hyde 2010
David Greenberg 2010
Jack Aponte 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010
Tim Homewood 2010

EVERYDAY TASKS
© Alice Aguilar 2010
Modifications:
adam hyde 2010
Jack Aponte 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010

INSTALLING
© Alice Aguilar 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Josue Guillen 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010

PLANNING
© Alice Aguilar 2010
Modifications:
adam hyde 2010
Jack Aponte 2010
Michael McAndrew 2010
Michael McCallister 2010

CONFIGURING
© adam hyde 2010
Modifications:
Andy Oram 2010
David Greenberg 2010

EVERYDAY TASKS
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2010
Mari Tilos 2010
Michael McAndrew 2010
Sarah Gladstone 2010

PLANNING
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Michael McAndrew 2010
xavier dutoit 2010

WHAT IS CIVIEVENT?
© adam hyde 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Christopher Gervais 2010
Jack Aponte 2010
xavier dutoit 2010

CONFIGURING
© Kurund Jalmi 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
David Greenberg 2010
helen jamieson 2010
Michael McAndrew 2010
TWikiGuest 2010

EVERYDAY TASKS
© Michael McAndrew 2010
Modifications:
adam hyde 2010
helen jamieson 2010
Josue Guillen 2010
Kyle Jaster 2010
TWikiGuest 2010

PLANNING
© Michael McAndrew 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
helen jamieson 2010
Kurund Jalmi 2010
Kyle Jaster 2010

WHAT IS CIVIREPORT?
© Michael McAndrew 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
David Greenberg 2010
helen jamieson 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Sarah Gladstone 2010

CONFIGURING
© xavier dutoit 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
Andy Oram 2010
Graham Mitchell 2010
Mathieu Lutfy 2010
Michael McAndrew 2010
Sarah Gladstone 2010
Tim Homewood 2010

IMPORTING
© Peter Davis 2009
Modifications:
adam hyde 2009, 2010
Alice Aguilar 2010
Andy Oram 2010
Cynthia Tarascio 2009
David Greenberg 2009, 2010
Eileen McNaughton 2009
helen jamieson 2010
Jack Aponte 2010
Mari Tilos 2009, 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Tony Guzman 2009

CREDITS
© adam hyde 2006, 2007, 2009, 2010
Modifications:
Cynthia Tarascio 2009
Michael McAndrew 2009, 2010

HOW DATA IS ORGANISED?
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2009, 2010
Brian Shaughnessy 2009
Brylie Oxley 2010
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
helen jamieson 2010
Jack Aponte 2010
jay maechtlen 2009
Janet Swisher 2009
Kurund Jalmi 2010
Mari Tilos 2009, 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Peter Davis 2009
TWikiGuest 2009
Tony Guzman 2009
xavier dutoit 2010

DEDUPING AND MERGING
© Jack Aponte 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2010
helen jamieson 2010
Jeff Sherk 2010
Kyle Jaster 2010
Mari Tilos 2010
xavier dutoit 2010

API
© Wes Morgan 2010
Modifications:
adam hyde 2010
Brylie Oxley 2010
helen jamieson 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010
xavier dutoit 2010

CUSTOM SEARCHES
© Wes Morgan 2010
Modifications:
adam hyde 2010
helen jamieson 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010
Sarah Gladstone 2010

HOOKS
© Wes Morgan 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
Andy Oram 2010
Kyle Jaster 2010
Mathieu Lutfy 2010
Michael McAndrew 2010
xavier dutoit 2010

IMPORTS
© Wes Morgan 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010

INTRODUCTION
© Wes Morgan 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010
xavier dutoit 2010

REPORTS
© Wes Morgan 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Erik Hommel 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Michael McAndrew 2010
xavier dutoit 2010

TEMPLATES
© Wes Morgan 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Josue Guillen 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010
Sarah Gladstone 2010
xavier dutoit 2010

DEVELOPER TIPS
© Wes Morgan 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Michael McAndrew 2010
xavier dutoit 2010

EXPORTING
© Kurund Jalmi 2010
Modifications:
adam hyde 2010
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2010
helen jamieson 2010
Michael McAndrew 2010

EVERYDAY TASKS
© xavier dutoit 2010
Modifications:
adam hyde 2010
Andy Oram 2010
David Greenberg 2010
Josue Guillen 2010
Michael McAndrew 2010

REAL WORLD EXAMPLES
© adam hyde 2009, 2010
Modifications:
Andy Oram 2009
Brian Shaughnessy 2009
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
helen jamieson 2010
jay maechtlen 2009
Mari Tilos 2009, 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michael McCallister 2010
Peter Davis 2009
Roberto Santiago 2009
Tony Guzman 2009

ABOUT FREE SOFTWARE
© Michal Mach 2009
Modifications:
adam hyde 2009, 2010
Cynthia Tarascio 2009
Mari Tilos 2009
Michael McAndrew 2009, 2010

EVERYDAY TASKS
© Jack Aponte 2010
Modifications:
adam hyde 2010
helen jamieson 2010
Michael McAndrew 2010
Tim Homewood 2010

GLOSSARY
© adam hyde 2009, 2010
Modifications:
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
helen jamieson 2010
Kurund Jalmi 2009, 2010
Lachlan Musicman 2010
Mari Tilos 2009
Michael McAndrew 2009, 2010
Michal Mach 2009
Tony Guzman 2009

TAGS AND GROUPS
© adam hyde 2009, 2010
Modifications:
Andy Oram 2009, 2010
Cynthia Tarascio 2009
Eileen McNaughton 2009
helen jamieson 2010
Jack Aponte 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Tony Guzman 2009
xavier dutoit 2010
Yashodha Chaku 2009

CONTACTS
© adam hyde 2009, 2010
Modifications:
alan zucker 2009
Andy Oram 2009
David Greenberg 2009
Eileen McNaughton 2009
helen jamieson 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2009, 2010
Michael McAndrew 2009
Michal Mach 2009
Peter Davis 2009
TWikiGuest 2009
Yashodha Chaku 2009

HISTORY OF THIS BOOK
© Michael McAndrew 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Sarah Gladstone 2010

WHAT IS CIVICRM?
© Michal Mach 2009
Modifications:
adam hyde 2009, 2010
Andy Oram 2010
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michael McCallister 2010
Peter Davis 2009

IS CIVICRM FOR YOU?
© adam hyde 2009, 2010
Modifications:
Alan Schacter 2009
Andy Oram 2009
Benjamin Melançon 2010
Cynthia Tarascio 2009
Duncan Hutty 2009
Eileen McNaughton 2009
helen jamieson 2010
Jack Aponte 2010
Janet Swisher 2009
Mari Tilos 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Tony Guzman 2009

POSTAL MAIL
© adam hyde 2009, 2010
Modifications:
Brian Shaughnessy 2009
Cynthia Tarascio 2009
David Greenberg 2010
helen jamieson 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Tony Guzman 2009
xavier dutoit 2010

WHAT IS CIVIMEMBER?
© adam hyde 2009, 2010
Modifications:
Andy Oram 2009, 2010
Brian Shaughnessy 2009
Cynthia Tarascio 2009
Eileen McNaughton 2009
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2009
Michael McAndrew 2009, 2010
TWikiGuest 2009
Tony Guzman 2009
Tracy Smith 2009

EVERYDAY TASKS
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Brian Shaughnessy 2009
David Greenberg 2010
Eileen McNaughton 2009
Kurund Jalmi 2010
Kyle Jaster 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
TWikiGuest 2009
Tony Guzman 2009

CONFIGURING
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
Brian Shaughnessy 2009
Cynthia Tarascio 2009
David Greenberg 2010
Eileen McNaughton 2009
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2009
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michal Mach 2009
Tony Guzman 2009

PLANNING
© adam hyde 2009, 2010
Modifications:
Andy Oram 2010
Brian Shaughnessy 2009
Eileen McNaughton 2009
Joe Murray 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Mari Tilos 2009
Michael McAndrew 2009, 2010
TWikiGuest 2009
Tony Guzman 2009

ORGANISATIONAL ANALYSIS
© adam hyde 2009, 2010
Modifications:
Alan Schacter 2009
Andy Oram 2009, 2010
Cynthia Tarascio 2009
Eileen McNaughton 2009
helen jamieson 2010
Janet Swisher 2009
Mari Tilos 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Phil Mocek 2010
Tony Guzman 2009

PLANNING
© xavier dutoit 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Josue Guillen 2010
Michael McAndrew 2010
TWikiGuest 2010

PROJECT MANAGEMENT
© adam hyde 2009, 2010
Modifications:
Alan Schacter 2009
Andy Oram 2009, 2010
Cynthia Tarascio 2009
David Greenberg 2009
Eileen McNaughton 2009
Erik Hommel 2010
helen jamieson 2010
Jack Aponte 2010
Janet Swisher 2009
Joe Murray 2010
Mari Tilos 2009, 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Tony Guzman 2009

SEARCHING
© adam hyde 2009, 2010
Modifications:
Alice Aguilar 2010
Andy Oram 2010
David Greenberg 2009, 2010
Eileen McNaughton 2009
helen jamieson 2010
Kurund Jalmi 2009, 2010
Kyle Jaster 2010
Mari Tilos 2010
Michael McAndrew 2009, 2010
Michal Mach 2009
Peter Davis 2009
Tony Guzman 2009
Yashodha Chaku 2009

SYSTEM CONFIGURATION
© xavier dutoit 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Christoph Berendes 2010
Joe Murray 2010
Kurund Jalmi 2010
Michael McAndrew 2010

WHAT IS CIVIENGAGE?
© Alice Aguilar 2010
Modifications:
adam hyde 2010
Josue Guillen 2010
Kurund Jalmi 2010
Kyle Jaster 2010
Michael McAndrew 2010
Michael McCallister 2010
Tim Homewood 2010

WHAT IS CIVIMAIL?
© xavier dutoit 2010
Modifications:
adam hyde 2010
Andy Oram 2010
Graham Mitchell 2010
Lachlan Musicman 2010
Michael McAndrew 2010
TWikiGuest 2010

WHAT IS CIVICASE?
© adam hyde 2010
Modifications:
Andy Oram 2010
helen jamieson 2010
Josue Guillen 2010
Kyle Jaster 2010
Lachlan Musicman 2010
xavier dutoit 2010

WHO IS CIVICRM?
© adam hyde 2009, 2010
Modifications:
David Greenberg 2009
Eileen McNaughton 2009
Jack Aponte 2010
Mari Tilos 2010
Michael Lenahan 2009
Michael McAndrew 2009, 2010
Michael McCallister 2010
Michal Mach 2009
Peter Davis 2009

 

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Free manuals for free software

 

General Public License

Version 2, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc.
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA

Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you".

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:


a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:


a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

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